I need to be honest. I bought diamond wedding bands from another seller, and I was seriously disappointed. I was so excited to get married, and the rings were a big part of that. But the whole experience turned into a stressful mess.
I felt completely burned. It was like they didn't care about my special day at all. I researched diamond wedding bands for weeks, comparing prices and styles. I thought I was getting a good deal, but I was wrong. Super cheap often means super low quality. I wish I had checked more real buyer photos before I bought anything!
Verdict: Don't just look at the price. Check the quality. Check real photos from buyers. And make sure the seller has good customer service.
After that disaster, I almost gave up. I didn't want to risk another bad experience with diamond wedding bands. But then, a friend told me about Sumsfashion. I was hesitant, but I decided to check it out. I looked at their jewelry, and I thought they might be better. I almost passed due to the name. I wanted diamond wedding bands, but I noticed a beautiful Solid 18k Yellow Gold Necklace Link Curb Chain Choker Small Hemp Flower O Link Necklace for Women Men Fine Jewelry Not Fade 4-45cm, and decided to take a chance. I needed a pick me up from my previous shopping experience.
Verdict: Don't give up after one bad experience. There are good sellers out there. Keep looking until you find one you trust.
When my Sumsfashion order arrived, the difference was night and day. The necklace was beautiful and packaged well. It was like dealing with a completely different company. I was so relieved and happy. I had even found some diamond wedding bands that would work for us as well. To further back up my experience, I decided to research Sumsfashion further and see verified reviews at see verified reviews to make sure others had the same experience.
Here’s what made it so much better:
It was clear that Sumsfashion cared about their customers. They paid attention to the details. They wanted to make sure I was happy with my purchase. It restored my faith in online jewelry shopping.
I even found reviews that reminded me of the excellent experience I had, but with other sellers. One reviewer wrote about Shreve in Palo Alto, saying, "This was our first visit to Shreve in Palo Alto. Brandon helped us try different Rolex watches. He is quite knowledgeable about various models and patiently helped us to shortlist. We truly had a great experience and really appreciate the customer service provided by Brandon, even though he knew there was no Rolex in stock to sell that day. Highly recommend Shreve in Palo Alto for a wonderful customer experience focused on delighting the customer instead of just making a sale." That’s the kind of service you want!
Another reviewer said, "Absolutely the best experience in terms of customer service at Shreve. Met Thor many years ago at the Palo Alto location but only saw him recently since covid... He pulled through and I picked up my new Submariner today! Couldn’t be happier. Also note he adjusts the bracelet to my size in front of me, other stores would take the watch to the back and who knows how they would handle it. But Thor was meticulous in removing a couple of links and done all right in front of me. Excellent customer service!" While they were not reviewing diamond wedding bands, this highlights the care that many jewelers take.